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FAQ's PrintUsher.com

How Free Custom Designing works?
PrintUsher.com offers Free Custom Designing service on selected products. It is a complimentary service that is provided with printing orders only. Our professional graphic design team designs the layout for your product using your text, images and design instructions. It is limited to 3 initial proofs if your order is not paid for. After initial 3 proofs we ask for order commitment from you, i-e the partial amount of order that will be settled in your final payment of order.
PrintUsher.com will keep all the high resolution artworks designed for certain period of time. You may ask for high resolution files by paying for designing cost. In case of order cancellation at any stage when designing is started, designing charges will be charged at $75/ hour by actual work hours performed.
What type of files can I send to PrintUsher.com?
We accept vector formats, AI, PSD, EPS, PDF. It should be 350 DPI resolution in size.You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png. Please get the fonts embedded or outlined fonts. Remember to add crop marks and flatten your files before uploading.
What color mode should my files be?
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job. You should always start and finish your designs in CMYK color mode.
What resolution should my file be?
Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around. We only accept 300 dpi files and no less.
How should I set up my bleed and crop marks?
Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

Please keep all text at least 0.125" inside the cut-line.
- The bleed for Standard Products is 0.125".
- The bleed for Booklets and Presentation Folders is 0.25".

When sending an .eps or .pdf, make sure you include crop marks so we can cut the job correctly.
Does PrintUsher.com accept borders on jobs?
Yes, but if the border is too close to the cutline, it may be cut off-center slightly. We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.
How Should I set up my files for proper rotation?.
PrintUsher.com requires Print Ready files with proper rotation. Files submitted are printed HEAD to HEAD as-is based off your files. Make sure to set up your files so that when we print them HEAD to HEAD the final product will read the way you would like. Also, front and back files need to be set up either both sides vertically or both sides horizontally. If you would like your back file to be upside down..
Should I send a proof or a sample file?.
When sending artwork, do not send extra files, like proofs or samples, because they might get printed. Only send the files you need printed. We are not responsible for these kinds of files being printed. Unless requested by one of our employees, DO NOT send files that you do not want printed.
What is overprint, and how can it ruin my file?.
Primarily used to intentionally overlap inks for a number of reasons, overprint can cause unexpected results. We suggest that you turn all overprint objects off before submitting your files.
Can I submit a front and back in the same file?
No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file. Not separating files will cause delays and you might have to send the files again. Remember to separate the pages of your .pdf files as well.
How should I set up a Spot UV job?
When creating a Spot UV job, You must include a Spot UV template file along with the regular full color file. The Spot UV template file is used to show where the UV will be placed. Use 100% K to indicate where you would like the UV. White will indicate no UV.
How do I get a grayscale image in a CMYK document?
Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow. Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than K in your grayscale image, there is a chance that the color will vary.
Why does my business card crack around the edges?
Cracking of the edges of a business card sometimes occurs when the card contains high values of ink, as in dark colors. This usually happens on a small amount of cards in the run. To prevent this, use lighter colors or if you must use dark colors, use as little ink as possible.
What is banding?
Many things can cause banding. Banding can be caused by the program that it is exported from, such as Indesign or Corel. Also, too many gradient steps, for example going from a very light color to a dark color, in a small area will cause banding. To prevent this, check your digital files before sending. If you use a gradient, make sure it has enough room for a smooth transition.
Why is there cracking on my scoring job?
When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off. Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent this. As the job is used and folded more and more, cracking will eventually happen.
How do I set up an envelope with bleed?
Contact us via email support@printusher.com for exact type template for the envelopes with bleed.